We’ve got some exciting news! We have our support desk ready for business! Current clients that purchased a license from January 15, 2016 to April 25, 2016 will have 30 days of free support up until May 24, 2016. Purchases made after April 25, 2016 will have the support detailed on the product purchase page.
In the past, we had lifetime support included for licenses from 2008 and before. That support was for our legacy product, v3 which is end of life. As we cannot go forward with that plan for v4, it will no longer be valid.
This support is for our current stable release of our v4 product line and is detailed at our support policy page. Our pricing is set at one-time, monthly and quarterly and is as follows:
- $39 monthly
- $79 quarterly
- $129 semi-annually
Our support time will be Monday – Friday, during the hours of 7am – 3pm Eastern US time. Holidays are excluded.
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